FAQ

Q: Where are you located?
A: We are a proudly New Hampshire State boutique.

Q: I have a discount code, where do I enter it?
A: To enter your discount code you’ll need to be in the checkout portion of your order. If you are on mobile you will need to click “show order summary” to enter it.
You can enter your discount code within the cart and it will automatically make the adjustment to the cost for you there. If your discount code is not working contact the email account, info@abroadandabrit.com immediately and we will fix this for you right away.

Q: I ordered something, when will it arrive?
A: Please allow for 2-3 weeks for order processing and shipment.

Q: How long until I get my order?
A: We have a turnaround time of about 2-3 weeks. Some items will arrive to you faster than this and some can take a bit longer. Our top priority is lowering the wait time on orders. Please use the order tracker page. We also sometimes send items in separate packages to reduce shipping times.

Q: Where are your products from?
A: We have curated our products from suppliers in the US, UK, Europe, and some African Artisans.

Q: How do I know the shipping cost?
A: The shipping total is calculated in the checkout portion of the cart.

Q: What is your Return Policy?
A: Most items can be returned or exchanged but some cannot. Please make sure to read each description carefully before purchase. For more information on our Return Policy click here.